CHAOSScast

The CHAOSS Community Podcast

This is CHAOSScast, the CHAOSS Community Podcast where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software or short CHAOSS project to where ever you like to listen.

👥 Key roles and people

This is a CHAOSS Community project and should never rely on one person only.

Roles

Each role is occupied by different people each episode.

Organizers

The organizer is responsible for the invitation, scheduling, preparation, coordination, moderation, and monitoring the podcast email. Each episode has exactly one (1) organizer. An organizer is also a panelist.

1. Georg Link

2. Samantha Venia Logan

3. Dylan Marcy

4. Sean Goggins

5. ... (you?)

Panelists

A panelist is responsible for research, asking questions, and adding to the conversation on the podcast. These panelists have agreed to be invited to every new episode. Not everyone should be on every episode. Organizers are also panelists.

• Matt Broberg

• Matt Germonprez

• Dawn Foster

• Kevin Lumbard

• Brian Proffitt

• Don Marti

• Nicole Huesman

• Daniel Izquierdo

• Andrea Gallo

• Kate Stewart

• Armstrong Foundjem

• Sophia Vargas

• ... you?

Guest

A guest is requested to discuss up-front what they want to talk about and provide references.

We have a Planning Guests document to keep track of who we want to invite.

Coordinator

A coordinator assists with the finer details of confirming podcast dates/times and acts as a central point of communication for all other roles. This role also sends out post-podcast thank you gifts. This is currently assigned to the CHAOSS Community Manager.

• Elizabeth Barron

Important links

• Google Drive Maintained by Paul Bahr, our sound editor
• Google Drive Maintained by CHAOSScast Organizers
• CHAOSScast Calendar for recording dates and epsiode release schedule
• Email address for podcast, forwarded to Organizers: [e-mail]

✍ Strategy

Name: CHAOSScast

The CHAOSS community discussed names on the mailing list. Aastha Bist's suggestion CHAOSScast was an instant favorite. We considered longer names that were more descriptive but decided to go with the short CHAOSScast and leave SEO to the description

Subtitle

The CHAOSS Community podcast elevates conversations about metrics, analytics, and software for measuring open source community health.

Description

This podcast fills the gap with open source community metric definitions and software on one side and their use in different contexts on the other side. We invite guests to this podcast to talk about how they use open source community health metrics and software in their own open source communities, companies, or foundations. The panelists are CHAOSS Community members who spent considerable time and effort to understand open source community health and how we can measure it through metrics, analytics and software.

Goal

This podcast fills a gap in the CHAOSS community by sharing specific use cases for metrics and exploring how metrics are used in different contexts.

Audience

Anyone interested in open source community and project metrics, including OSPO managers, Community Managers, open source Maintainers, Linux Foundation Employees, Community Members, DevRel managers

Scope

• [Include] Interviews with people who do metrics for their community, project, foundation, or company

• [Include] Use cases, metrics that matter in specific industries (e.g., high regulated environments as banks)

• [Include] coverage of metrics platforms not considered for future integration into CHAOSS

• [Include] non-OSS markets such as marketing brand communities and corporate social circles

• [Include] active calls for experiments and/or data sets for ongoing case studies?

• [Exclude] quantitative data metrics not related to communities but having much to do with general measurement including ROASS and Paid ad traffic

• [Exclude] developing situations and case studies that are more recent than one month or still ongoing

Style

A panel of 2-3 CHAOSS members interviews guest(s) who have done or used OSS metrics in their specific context. The interview is about the specific use case of the guest.

Format

Each recording is scheduled for 1.5h and a released episode targeting 30-40 minutes. The following is the ideal structure:

• Intro music and intro to CHAOSScast

• Intro of panelists

• Intro of guest(s)

• Interview with guest

• Value adds or picks

• Thank You's and outro with music

Sample interview questions

• Tell us about yourself and your background.

• Tell us about the open source community and project metrics you use.

• How were these metrics decided on to be important?

• What decisions do you make based on these metrics?

• What tools do you use for the metrics?

• Who else sees these metrics and how are the metrics integrated in your workflows?

• "what amazing thing did you do?", "what was the community like before it happened?" "When did you realize something needed to change?" "how did you go about getting the thing done?" "what was the end result?" “why dos what you did matter to the listener’s communities?” “what advice do you have to make doing the same thing easier?”

• What are your hopes for CHAOSS in the future?

🕙 Automation

Documenting any automation configured to date.

Georg Link has an IFTT recipe to:

• If new item in this RSS feed https://feeds.fireside.fm/chaosscast/rss
• Then tweet it from @CHAOSSproj

  • Example tweet: https://twitter.com/CHAOSSproj/status/1256137855606444032

📖 Procedures

These procedures are for the organizer and coordinator of each episode:

Scheduling an episode

• always

  • Think of who would make a good guest for the podcast and ask them tentatively if you may invite them

• Step 1: Determine a guest (Anyone)

  • Action: Recruit interview guest and decide topic and content of the podcast together

• Step 2: Coordinate Episode (Coordinator)

  • Action: Send invitation email (content TBD) to guest to find a few potential suitable dates and times (60-90 minutes.)

  • Action: Notify organizer of guest's date and time possibilities, and confirm one.

  • Action: Prepare the planning document (copy the Episode Planning Document template and start filling in information.)
  • Action: send out an invitation email for panelists to RSVP yes or no (list of email addresses)

    • Prioritize those who said they were interested in the topic

    • If needed, invite new panelists
  • Action: Confirm with 1-2 panelists that replied "yes" and notify others who replied yes that the panel is already complete.

  • Action: Reserve the session on the Rebase.fm Calendly for recording purposes.
  • Action: Send calendar invitation with confirmed date of the podcast (only the guest, organizer, and panelists that will be in the episode

    • The event has to be created in the CHAOSScast calendar

      • All organizers should have full access to the calendar (i.e., Make changes and manage sharing)

    • Name calendar event:🎙 CHAOSScast {with guest}

      • Start with the microphone emoticon (🎙) to signal recording meeting

  • Action: Send out a confirmation email that includes the “how we podcast” document to guests and panelists
  • Action: Update the episode planning document with recording time and zoom link

  • Action: Update the episode overview table
  • Action: If the episode is more than two weeks out, schedule a reminder email for 1 week before the episode recording
  • Action: Schedule a reminder email for 24-hours before the episode recording
• Step 3: Finalize Content (Organizer)

  • Action: Update the episode planning document with the main topics and questions

• Step 4: Post-Episode Thank You Notes (Coordinator)

  • Action: When the episode is scheduled for release that week, notify guest and get their mailing address

  • Action: Sign thank you note and assemble with swag

  • Action: Mail out thank you note with swag

  • Action: Add date of shipment on episode overview table to confirm it was sent

Recording an episode

• On day of podcast (Organizer and Panelists):

  • Action: Review the CHAOSScast Recording Procedures before the session starts

    • Feel good about yourself and get excited!

• When podcast session starts (Organizer and Panelists):

  • Join the Zoom room on time (records automatically)

  • Be yourself

  • Enjoy

Publishing an episode (~30-40 min)

• Justin will send a notification (email or on Slack) After podcast is edited

  • Review the planning document for any notes of interest
  • Download the shownotes and MP3 file from Dropbox
  • Download the cover art from Dropbox
  • Upload the shownotes to google drive and use Convert to Markdown to get markdown format

  • In Fireside, create missing panelists and guests
  • Slug is firstname-lastname (e.g., georg-link)

  • Status: public

  • The other information should be in the Episode Planning Document

  • In Fireside, create a new episode

    • Permalink: # (only the number of episode)

    • Visibility: Public

    • Publish on: a Friday at 3 AM US Central Time

    • Title: Title from the Episode Planning Document

    • Title Format: Episode 123: My Great Title (default)

    • Content: Clean (unless we used swear words)

    • Summary: First paragraph from the Show Notes are a good starting point

    • Description: Insert the show notes in Markdown format.

      • Hint: convert show notes to Google Doc and export as Markdown

    • Keywords: (use sparingly to avoid keyword cannibilization)

    • Tags: (empty) -- we can use tags later for having sub-podcasts

    • Hosts and Guests: activate everyone who was on the show. Regular panelists are all hosts, even when they are guest on an episode.

    • Social Media Destinations: (ignore)

    • Apple Podcasts Settings: (ignore)

    • MP3 File: upload MP3 file provided by CPN through Dropbox
    • Cover Art: upload cover art from Dropbox with the correct episode number
    • Header Image: (ignore, will use default)

    • Transcript: (ignore)

  • PUBLISH

    • Update the template CHAOSScast Calendar event (🎧 (TBD) Release CHAOSScast episode) for the release date (i.e., remove (TBD) and add epsiode number and title)
    • Schedule an email to the CHAOSS mailing list for the release day and time (template)
    • Include in upcoming CHAOSS Weekly newsletter
    • ITTT automated (RSS feed publishing):

      • Schedule a tweet through Tweetdeck

    • Advertise outside of CHAOSS

      • SustainOSS Forum (?)

💰 CHAOSScast sponsorship and revenue

SustainOSS sponsors CHAOSScast and covers the cost of hosting, editing, and show notes. CHAOSScast currently doesn't generate revenue. An idea for the future is to include CHAOSScast as an option along other sponsorship opportunities like CHAOSScon.

😎 Acknowledgments

Georg Link was the key person behind the idea to launch a CHAOSS Community Podcast and the first organizer.

Matt Broberg was the second organizer to join the team and helped establish the podcast.

Justin Dorfman worked with Georg and Matt B to onboard CHAOSScast to the CodeFund Podcast Network and define the procedures required for scheduling, recording, and publishing episodes.

Matt Germonprez and Dawn Foster were the first panelists. (Listen to Epsiode 1)

Paul Bahr from Peachtree Sound is the editor who makes us all sound awesome.